Support
A small team, and a real reply.
No sales department, no chatbot. If something isn't working, or you'd like a hand bringing your records across, email us and one of the people who build Grain Manager will reply.
Inside the app
Every page in Grain Manager has help built in, and there's a Support and FAQ page with the grower FAQ and a bug report form. If something looks wrong, the bug report sends us what we need to find it.
By email
For anything else, or if you can't get in, email us. We read every message. During harvest we might take a day to reply, for the same reason you might.
What to expect
We'll tell you honestly whether something is a bug, a feature that's coming, or something Grain Manager doesn't do. If it's a bug we'll fix it. If it's an idea, there's a Requests page in the app where you can vote on it alongside other growers.
The FAQ has the questions we get asked most.